Privacy policy
Last updated: [2026-10-29]
PT Satu Visual Indonesia (“Satu Visual”, “we”) respects your privacy. This policy explains what personal data we collect through satuvisual.co.id and our enquiry channels, how we use it, and your rights under Indonesia’s Personal Data Protection Law (Law No. 27 of 2022).
Data we collect
- Contact details you give us: name, company, email address and phone/WhatsApp number.
- Enquiry details, such as project category, products of interest and messages.
- Technical data such as browser type, pages visited and cookies, used to run and improve the site.
How we use it
- To answer enquiries, prepare quotations and provide product support and warranty service.
- To manage partner and dealer relationships.
- To send product news and event invitations, only if you opt in. You can unsubscribe at any time.
WhatsApp enquiries
When you use our quote form, your details are placed into a WhatsApp message that you send yourself. WhatsApp’s own privacy policy applies to that message.
Sharing
We do not sell personal data. We may share it with the manufacturers we represent or with service providers (for example logistics or warranty service) only as needed to fulfil your request, or when required by law.
Retention and security
We keep personal data only as long as needed for the purposes above or as required by law, and protect it with reasonable technical and organisational measures.
Your rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent, by emailing info@satuvisual.co.id.
Contact
PT Satu Visual Indonesia, Jl. Taman Palem Lestari, Ruko Pelangi Blok D No. 20, Cengkareng, Jakarta Barat 11730 · +62 811 804 7717
This is a template and should be reviewed by your legal advisor before publishing.